Frequently asked questions
Welcome to the FAQ page for Journify! Here you will find answers to some of the most common questions about our services. If you have any additional questions, please feel free to contact us.
1. Q: What services does Journify offer?
Journify offers a variety of travel services, including car rental, second-hand car buying and selling, tour management, hotel booking, and ticket booking.
2. Q: How can I book a car rental?
You can book a car rental through our website, mobile app, or by contacting our customer support team.
3. Q: What is the minimum age requirement for renting a car?
The minimum age requirement for renting a car is 21 years.
4. Q: What is included in the rental price?
The rental price includes the rental fee, insurance and any additional features you select.
5. What is the rental period for a car?
The rental period for a car can range from a few hours to several months, depending on your needs.
6. Q: How can I cancel my car rental reservation?
You can cancel your car rental reservation by contacting our customer support team.
7. Q: Can I make changes to my car rental reservation?
You can make changes to your car rental reservation by contacting our customer support team.
8. Q: What payment methods are accepted for car rental bookings?
We accept various payment methods for car rental bookings, including credit cards, debit cards and online transfers.
9. Q: How can I buy or sell a second-hand car with Journify?
Journify offers a hassle-free process for buying and selling second-hand cars.
10. Q: What is the process for buying a second-hand car from Journify?
To buy a second-hand car from Journify, simply browse our inventory online or visit one of our locations, select the car you want and complete the necessary documentation.
11. Q: What is the process for selling a second-hand car to Journify?
To sell a second-hand car to Journify, simply bring your car to one of our locations, and we will inspect it and provide you with a fair price.
12. Q: What is the price range for second-hand cars sold by Journify?
The price range for second-hand cars sold by Journify varies depending on the make, model and condition of the car.
13. Q: How does Journify's tour management service work?
Journify’s tour management service helps you plan a customized itinerary for your travel, including transportation, accommodation, and activities.
14. Q: What destinations are covered by Journify's tour management service?
Journify’s tour management service covers various destinations, both domestic and international.
15. Q: How can I book a tour package with Journify?
You can book a tour package with Journify through our website, mobile app or by contacting our customer support team.
16. Q: What is included in the tour package price?
The tour package price includes transportation, accommodation, and activities as specified in the itinerary.
17. Q: How can I book a hotel through Journify?
You can book a hotel through Journify through our website, mobile app or by contacting our customer support team.
18. Q: What types of hotels does Journify offer?
Journify offers a wide range of hotels, from budget to luxury, to suit your preferences and budget.
19. Q: Can I cancel or modify my hotel reservation?
You can cancel or modify your hotel reservation by contacting our customer support team.
20. Q: How can I book tickets through Journify?
You can book tickets for various modes of transportation and events through Journify, including flights, trains, buses and concerts.
21. Q: What payment methods are accepted for ticket bookings?
We accept various payment methods for ticket bookings, including credit cards, debit cards and online transfers.
22. Q: What is Journify's IRCTC ticket booking service?
Journify’s IRCTC ticket booking service allows you to book train tickets through the Indian Railway Catering and Tourism Corporation (IRCTC).
23. Q: How can I book an IRCTC train ticket through Journify?
You can book an IRCTC train ticket through Journify by providing your travel details and making payment through our website or mobile app.
24. Q: What is Journify's Umrah management service?
Journify’s Umrah management service helps you plan and organize your pilgrimage to Mecca and Medina for Umrah.
25. Q: What services are included in Journify's Umrah management service?
Journify’s Umrah management service includes visa processing, flight and hotel booking, transportation and guidance throughout the pilgrimage.